Access our customer-only information:
Terms and Conditions
Pallet dimensions
Postcode Restrictions
Amazon consolidation locations
Access our online job entry system:
Create new consignments
Track existing jobs
View and download proof of delivery
View your invoices
Access our online stock management system:
View your stock holding in real time
Advise goods in movements
Create new despatch movements
Run reports
| Topic | Overview |
|---|
| Postcode Restrictions | List of postcodes that have restrictions on delivery timescales or surcharges |
| European Freight | Guide to manifesting and sending palletised freight to European destinations |
| Northern Ireland Freight | Guide to manifesting and sending palletised freight to Northern Ireland destinations |
| Pallet Dimensions | The maximum dimensions and weight for each of the types of pallet you can manifest |
| Oversize Pallets | Guide on manifesting and sending freight that falls outside of a standard pallet footprint |
| Surcharges & Extras | List of surcharge codes and extras that can be manifested on a consignment to enhance the standard service offer. The charges applicable for these are included on your rate card |
| Bookings In | Guide on Edge booking in consignments on your behalf – charges apply and must be pre agreed |
| Amazon | Guide on manifesting and sending freight to Amazon as full loads or through the Palletline-Amazon consolidation scheme |
| Fuel Surcharge Calculator | Information on how the fuel surcharge mechanism works for your account. This is rate card specific so please contact the Commercial Team for details |
| Online Portal Use | Our guide on using our VIGO portal to manifest consignments, track progress and download proof of delivery information |
| Freight Presentation | Best practice guide for presenting freight for onward transport |
| Labelling Guide | Guide to labelling freight prior to collection |
| Vehicle Sizes | List of the typical vehicle sizes offered by Edge and the Palletline network |
| Claims Guide | Guide on application of the RHA Terms and Conditions and how to claim in the event of damage or loss occurring whilst in Edge’s care and custody |
| Palletline | Introduction to Palletline and the differences to other pallet networks |