A Year of Excellence Recognised!
March 6th, 2019
We were absolutely delighted to find out yesterday that we are the only Palletline depot to receive one of their Service Excellence certificates every single calendar month in 2018. 15 consecutive months of certificates so far, That’s one serious commitment to service levels by every member of Team Edge. A fantastic achievement.
Certificates are issued to those depots who exceed the required KPI scores in a huge variety of different areas. These comprehensive KPI’s include:
- Making sure that consignments reach their destination on time and in full
- Scanning each pallet at every step of the way
- Capturing digital signatures
- And a whole host of other measures….
The KPI’s are generated from the Palletline central system so are a completely impartial measure of our service.
A huge thank you to every member of Team Edge for their hard work day in, day out. We all go the extra mile when needed to meet our customer’s expectations as well as those of the Palletline network members.
So next time you’re looking for a pallet distribution or warehouse partner, why not get in touch with Edge?
Don’t take our word for our exceptional service levels. You can see all of the certificates we’ve been awarded by the UK’s first (and of course best) pallet network. We’re also proud to have won the WCNW Chamber of Commerce Business of the Year award too.