Customer Information & Frequently Asked Questions

Access our customer-only information:

Terms and Conditions
Pallet dimensions
Postcode Restrictions
Amazon consolidation locations

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Edge Transport Management System - Vigo

Access our online job entry system:

Create new consignments
Track existing jobs
View and download proof of delivery
View your invoices

Log in to Vigo

Edge Warehouse Management System - Clarus

Access our online stock management system:

View your stock holding in real time
Advise goods in movements
Create new despatch movements
Run reports

Log in to Clarus

It's the people who make our business thrive

We employ the best

In an industry often associated with vehicles and trailers, we recognise that it’s the people who make the real difference. Our dedicated team is not just a workforce; they are partners in your success. From the meticulous planning of our traffic office to the skilled expertise of our drivers, each member plays a crucial role in making your daily operations smoother and more efficient.

Investing in Excellence:

We understand that a motivated and skilled team is our most valuable asset. That’s why we go beyond the basics to invest in our people. Two of our talented team members have recently achieved their Traffic Manager International CPC, showcasing our commitment to nurturing leadership within our ranks. Additionally, we take immense pride in supporting the professional growth of our drivers; investing in training to progress from Class 2 to Class 1 as well as employing Van drivers and training them up to Class 1 level. This not only benefits our team but ensures that our clients receive top-notch service from people who feel recognised and rewarded.

Resilience in the face of challenges:

Our industry is one where no day is ever the same and our team collaborate daily to problem solve and ensure that the highest level of service is always provided. We recognise the importance of creating a positive and supportive work environment. From a well-stocked fruit bowl providing healthy snacks to fostering a workspace where collaboration and innovation thrive, we ensure our team feels valued and appreciated. Our team’s dedication always shines through.

Teamwork in Action:

We firmly believe that the success of Edge is a result of the passion, skill, and dedication of our people. When you partner with us, you know that you’re not just getting a service; you’re getting the commitment of a team that truly cares.

So why not put a face to a voice on the phone, or find out more about the drivers you regularly see? Or come and meet us?

We’re not a faceless website full of stock images, or a fancy IT system that you can’t joke with, we’re a team of great people. Give us a call now on 01244 957 400 or drop us an email at enq@edgetransport.co.uk to let us know when you’ll be popping in!

All Drivers Traffic Office Operational Directors Commercial Accounts

Ann Cleland


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Ann Cleland

Chairwoman

Ann is Jonathan and Jenny's mum. She's been involved in the business for many years and is now our Chairwoman. Anne is semi-retired and when she can enjoy the freedom of being able to travel the world.

Bill Evans


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Bill Evans

Warehouse Operative

Bill is one of our hard working warehouse team who are responsible for handling the thousands of pallets in our warehouse.

Claire Jenkins


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Claire Jenkins

Distribution Manager

Claire leads the Traffic Office team, making sure that everything goes to plan.

She leads the team of planners who look after general haulage, local area deliveries, Palletline network deliveries and our key accounts.

No two days are ever the same for Claire and she is one of Go To people!

Charlie Woodward


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Charlie Woodward

Finance Administrator

Charlie is our finance administrator and has been with us since she started an Apprenticeship with Edge.

Charlie looks after the majority of our day to day accounts transactions - purchase invoice processing, bank transactions, pricing - as well as our credit control.

She's currently doing her AAT Level 3 as part of an apprenticeship through Coleg Cambria. Her progression since joining Edge has been amazing; she's taken on so much more than we envisaged and is a huge part of the Edge Office team.

Chris Carr


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Chris Carr

Night Trunk Driver

Chris is one of our night drivers who run to and from the Palletline hubs each night.

He is responsible for transporting our Palletline freight to the Hubs each evening, returning with pallets for our drivers to deliver across the North West and North Wales. With Hubs in Birmingham, Rugby and Manchester, you'll see Chris in his double decker on the A41 or M56 most nights.

Chris Graves


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Chris Graves

Warehouse Manager

Chris leads our warehouse team at Edge overseeing our storage operation, general haulage loading and transhipment activities.

Chris has a huge amount of knowledge and experience of our warehouse operation, having been our Quality and Stock Control supervisor previously.

Chris is heavily involved in ensuring that we maintain our AA+ BRCGS accreditation.; external validation that our customers can have confidence that their products are in good hands.

An interesting fact about Chris is that, as part of his childhood, he spent 2½ years living on the most northernly island in Britain (Isle of Unst) with the nearest railway station actually being on mainland Norway!

Dan Collins-Swainbank


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Dan Collins-Swainbank

Transport Planner

As Dan once put it, he's the "Swiss Army Knife of Edge". He's multi skilled and able to jump in to support as needed.

One week he may be routing the general haulage planning in the office, next covering customer collections, then being a Class 1 general haulage driver or even working a week on nights covering the routing and loading.

He's definitely a Can Do man!

Dave Geddes


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Dave Geddes

Night Planner

Dave Geddes leads the night team of drivers and fork lift truck drivers.

He routes all our vehicles so is responsible for making sure that our vehicles run efficiently and make all their timed pallet deliveries and collections.

Dave was one of our night drivers for many years so knows the Palletline hubs inside and out. He also puts his driving knowledge to good use, making sure that the driver routes are fully optimised.

Dave Williams


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Dave Williams

Fleet Maintenance and Site Supervisor

Dave is our go to man when it comes to maintaining the fleet and addressing vehicle defects promptly ensuring our drivers have safe, comfortable and well maintained trucks. He completes some repairs in house but also liaises with our suppliers as needed.

Dave started at Edge as an FLT Driver, progressing on to Supervisor and then to our fleet role.

Dave also has his own Ju-Jitsu Club, is a 4th dan imminently and has been training in the art for over 27 years! He's a huge advocate for getting the team outdoors so organises our 'Edge wanders' weekend walks.

Dean Walker


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Dean Walker

Senior Driver Trainer

Dean has been with us for over 15 years and has progressed from Class 2 driver up to Class 1 whilst he has been with us.

He's one of our Senior Driver Trainers - helping to continually develop our team of drivers - and is also ADR qualified.

Dean is a bit of a superstar and spends time in the office managing and training the drivers and the other half of his time out and about the North West as a Class 1 & 2 Driver!

Dean comes across as the quiet one but has a wicked sense of humour!

Des Yates


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Des Yates

Class 2 Driver

Des is one of our many, friendly Palletline drivers who complete pallet collections and deliveries across North Wales and Cheshire as well as around the Wirral.

Eddie Buckley


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Eddie Buckley

FLT Driver

Eddie is one of our hard working warehouse team who are responsible for handling the thousands of pallets in our warehouse.

A keen golfer, Eddie spends the majority of his day driving his fork lift truck moving pallets into storage locations and then out of storage ready for onward distribution.

Elin Bamber


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Elin Bamber

Head of People & Finance

Elin has been with Edge since 2013 now and has had an incredible journey. Elin has progressed to become our Head of People & Finance after first starting as an apprentice in the Sales team.

During her apprenticeship she found her natural affinity for numbers so later moved to the accounts department where she has progressed from Finance Assistant to Finance Manager. Elin also has a natural ability and conscentious personality to help her fellow colleagues and is perfectly suited to being our Head of People & Finance.

As well as overseeing Finance, Elin makes sure that our culture, vision and values are communicated, understood and demonstrated by every member of Team Edge.

All in all, Elin has achieved so much here at Edge and is a valued member of our Senior Leadership team.

Discover a day in the life of Elin Bamber...

Ethan Smith


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Ethan Smith

Business Development Executive

Ethan joined Edge at the beginning of 2023, he is responsible for a variety of commercial task including; Account Management, Customer Queries, Social Media, CRM management.

Fun fact about Ethan, he spent the summer of 2022 travelling around Europe!

Gary Sutcliffe


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Gary Sutcliffe

Transhipment Operative

Gary is one of our hard working FLT drivers in the Transhipment team. He makes sure that all the pallets destined for delivery through the Palletline network are loaded on to the correct trunk trailer and depart on time.

Glyn Williams


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Glyn Williams

Class 1 Driver

Glyn is one of our Class 1 drivers and is out delivering and collecting full and part loads across the North West and the UK.

Jack Jones


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Jack Jones

Transhipment Supervisor

Jack leads the Transhipment operation ensuring that all of the pallets we collect for onward distribution through the Palletline network reach the correct hub and in time for banding.

Jason Clayton


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Jason Clayton

Class 1 Driver

Jason joined us as a Class 2 driver and quickly settled in to the team at Edge.

Edge funded his Class 1 driver training and he's now a Class 1 general haulage driver.

Jason is one of the team who is always happy to support and jump in when needed. When asked, he'll cover in the office, jump on a fork lift or cover the weekend, he's even been known to try and beat the Edge boys at crazy golf.... he definitely let them win!

Jason Yarwood


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Jason Yarwood

Transport planner

Jason is an ex Class 1 driver who joined Edge as a Transport Planner. He looks after the Palletline delivery operation so is here early doors making sure everyone gets away on time.

Jeff Parker


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Jeff Parker

Class 2 Driver

Jeff is one of our many, friendly Palletline drivers who complete pallet collections and deliveries across North Wales and Cheshire as well as around the Wirral.

Jeff mentored one of our van driver apprenticeships, Lewys, and really contributed to his development.

Joe


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Joe

Richards

Joe is one of our amazing class 2 drivers, His friendly personality is a perfect fit for Edge and its rare that you don't see him smiling!

John Livingstone


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John Livingstone

FLT Driver

John is one of our hard working warehouse team who are responsible for handling the thousands of pallets in our warehouse.

You'll know it's John as he's always whistling or singing a tune whilst busy on the forklift!

Johnny Conway


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Johnny Conway

Class 1 Driver

Johnny joined us as a Class 2 multi drop driver covering Palletline deliveries.

Edge funded his Class 1 training and he's now a general haulage driver completing full and part loads all over the country.

Johnny used to work as a pastry chef and if you're lucky to be here when he brings some of his homemade goodies in, then you're in for a treat!

Jonathan Edge


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Jonathan Edge

CEO

Jonathan is our CEO and is the grandson of Alfred Edge who started the business over 90 years ago.

Jonathan is married to Nikki Edge (our Operations Director) and his sister Jenny also worked as Commercial Director for Edge for many years.

He joined the company in 1996 on the traffic desk and when his Dad, Peter, unfortunately passed away in 1999, Jonathan stepped up to lead the company.

Jonathan is also a Non Executive Director of Palletline Ltd, voted on to the board by his fellow shareholders.

Discover a day in the life of Jonathan Edge...

Katrina Savage


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Katrina Savage

Senior Driver Trainer

Katrina started with us as a Class 2 driver, obtaining her Class 1 licence in 2017, and is now one of our Senior Driver Trainers.

Always smiling, you might have spotted Katrina on the front of our local papers in her wedding dress. We were so proud when she asked us to take her to the wedding in our 85th anniversary truck.

As Katrina told the Chester Standard, ''I was so happy to be able to go in my truck as it is truly who I am on a day to day basis and I couldn't have wished for a better arrival.''

Katrina works alongside Dean to support and train our drivers.

Keith Young


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Keith Young

Class 2 Driver

Keith has been working at Edge for over 19 years and has watched the business grow from strength to strength.

He started off working as a driver, like many of our team, and then managed our transhipment operation, and is now back out on the road.

Keith is too shy for a photo though!

Laura Cairns


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Laura Cairns

Customer Service Manager

Laura is one of our great problem solvers. After starting with Edge as an Admin Assistant, we quickly saw her potential and she’s now our Customer Service Manager.
Her roles to monitor the level of service for Edge customers and ensure that we’re always offering exceptional service. She is the main point of contact for our customers and goes out of her way to build great working relationships. She also used to be a mid wife so has a wealth of medical experience that we often find useful!

Discover a day in the life of Laura Cairns...

Lee Jones


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Lee Jones

Night Trunk Driver

Lee is one of our night drivers who run to and from the Palletline hubs each night. He is responsible for transporting our Palletline freight to the Hubs each evening, returning with pallets for our drivers to deliver across the North West and North Wales. With Hubs in Birmingham, Rugby and Manchester,

Lee Saville


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Lee Saville

Class 1 Driver

Lee joined Edge as a newly qualified driver having worked as a Team Leader in a supermarket RDC. He always wanted to be a professional driver and we're lucky to have snapped him up!

Within 9 months of joining us, Lee has been put through his Class 1 by Edge and passed so now has achieved his ambition of driving artics.

Lee has a great sense of humour and is always happy.

Lee Wells


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Lee Wells

Class 1 Night Driver

Lee is one of our night drivers who run to and from the Palletline hubs each night.

He is responsible for transporting our Palletline freight to the Hubs each evening, returning with pallets for our drivers to deliver across the North West and North Wales.

With Hubs in Birmingham, Rugby and Manchester, you'll see Lee in his double decker on the A41 or M56 most nights.

Lewis Crowe


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Lewis Crowe

Class 1 Driver

Lee is one our friendly Class 1 drivers who completes pallet collections and deliveries for both Palletline and General Haulage within the North Wales and across the UK

Lewys Tudball


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Lewys Tudball

Class 2 Driver

Lewys starting out with Edge as our Van Driver on an apprenticeship scheme.

He quickly and successfully acquired his Class 2 followed by his Class 1 licence.

You'll spot Lewys in one of our artics, out delivering and collecting part loads across the UK.

Mike Chartrey


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Mike Chartrey

Class 2 Driver

Mikey is one of our many, friendly Palletline drivers who complete pallet collections and deliveries across North Wales and Cheshire as well as around the Wirral.

Neil Trotter


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Neil Trotter

Class 2 Driver

Neil is one of our many, friendly Palletline drivers who complete pallet collections and deliveries across North Wales and Cheshire as well as around the Wirral.

Nikki Edge


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Nikki Edge

Operations Director

Nikki is our Operations Director and is married to Jonathan, our CEO.

She used to work for Palletline (that's where she met Jonathan) but has worked for Edge since they started a family.

Responsible for overseeing the Operations of the business, Nikki is a bit of a whirlwind and always juggling at least 3 things at once!

Pete Farrell


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Pete Farrell

Head of Commercial Development

Pete leads our commercial team, responsible for existing customer relationships and bringing on new business to Edge.

Pete is a great ambassador for the Edge culture and values: He genuinely cares about what he does and looks to build long term partnerships with our customers. He’s committed to developing the best storage and distribution solutions that deliver great value to each of our customers, and always strives for sustainable business growth rather than just a quick win.

Since he joined us in January 2024, Pete has slipped effortlessly into Senior Leadership Team. It’s like he’s been here for years!

Rob Taylor


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Rob Taylor

Class 1 Driver

Rob is one our friendly Class 1 drivers who completes pallet collections and deliveries for both Palletline and General Haulage within the North Wales and across the UK

Ryan Jones


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Ryan Jones

Head of Operations

Ryan is responsible for the day-to-day operation at Edge, whether it's being involved with an issue for a vehicle out on the road or a pallet in the racking in our Warehouse - he is in the thick of the action on a daily basis!

Ryan achieved his Transport Manager CPC in 2024 and is a valued member of our Senior Leadership Team, helping Edge to achieve excellence.

Ryan is a football fan and supports Tottenham.

Sara Lund


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Sara Lund

Finance Supervisor (Part Time)

Sara works part time in our accounts team, looking after payroll, central billing and covering Charlie when she's off on day release at college.

Fun fact about Sara, she has lived in South Africa for 30 years of her life!!

Sean Farren


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Sean Farren

Class 1 Driver

Sean is semi retired and one of our ad hoc drivers who supports the team to deliver across the North West and North Wales during peak periods.

Sean drove the Palletline trunks at night for us for many years but now balances the odd shift behind the wheel against the enjoyment of being semi retired.

Simon O'Hara


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Simon O'Hara

Class 1 Driver

Simon is one our friendly Class 1 drivers who completes pallet collections and deliveries for both Palletline and General Haulage within the North Wales and across the UK.

Simon is also ADR qualified so completes some of our special dedicated loads!

Simon Thomas


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Simon Thomas

Class 2 Driver

Simon is one of our Palletline network drivers, making pallet collections and deliveries all across the North West and North Wales.

Steve Prince


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Steve Prince

Class 2 Driver

Steve is one of our many, friendly Palletline drivers who complete pallet collections and deliveries across North Wales and Cheshire as well as around the Wirral.

Steve Tasker


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Steve Tasker

Transhipment Supervisor

Steve is part of our transhipment team who handle all the Palletline and Amazon pallets overnight.

Steve leads the operational team that unload the Palletline trunk trailers, sort the pallets into their routes and then load our Palletline vehicles for their first run of the day.

He will also load out the trailers for the two Amazon FC's that we cover as part of the Palletline-Amazon Inbound Consolidation Partnership Scheme - XUKA and XLP1.

Steve Twells


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Steve Twells

Class 1 Driver

Steve is one our friendly Class 1 drivers who completes pallet collections and deliveries for both Palletline and General Haulage within the North Wales and across the UK.

Teresa Lacek


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Teresa Lacek

Transport Planner

Teresa joined us as a Trainee Transport Planner and quickly stepped up into the Collections Planner role.

She will be planning all our customer Palletline collections, making sure that all freight is back at base ready for onward shipment.

Teresa likes the outdoors & food.

Tom Griffith


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Tom Griffith

Class 1 Driver

Tom is one our friendly General Haulage drivers who complete pallet collections and deliveries within the North Wales and across the UK.

Tom Hayley


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Tom Hayley

Trainee Transport Planner

Tom is a Trainee Transport Planner who joined us in 2023.

Tom looks after all our bookings in, paperwork and is taking on more responsibility as he learns the ropes in the traffic office.

Tom Hughes


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Tom Hughes

Class 1 Driver

Tom is one of our Class 1 drivers and is out delivering and collecting full and part loads across the North West and the UK.

If you've seen our 85th liveried truck out on the road then you will have seen Tom as that's his allocated vehicle!

Tom Kavanagh


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Tom Kavanagh

Warehouse Administrator

Tom joined Edge in March 2024 as our warehouse administrator.

He's responsible for ensuring that we accurately record the flow of goods inbound and outbound via Clarus, our warehouse management system

Tom deals with our customers and other hauliers on a daily basis, arranging goods in movements as well as call off orders.

Tony Quaile


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Tony Quaile

Night Trunk Driver

Tony is one of our night drivers who run to and from the Palletline hubs each night.

He is responsible for transporting our Palletline freight to the Hubs each evening, returning with pallets for our drivers to deliver across the North West and North Wales.

With Hubs in Birmingham, Rugby and Manchester, you'll see Tony in his double decker on the A41 or M56 most nights.

Will Blaylock


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Will Blaylock

Warehouse Operative

Will is one of our hard working warehouse team who are responsible for handling the thousands of pallets in our warehouse.

If you think you've got what it takes to join Team Edge then why not check out our current vacancies?

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